BEST PRACTICE
OPERATOR GUIDE / DAILY ROUTINES

Standard Procedures

Before the Day Begins

Please plan approximately 30 minutes before the first booking for the following steps:
 

1. Ensure all headsets are fully charged (green LED lights up when plugged in).
    

2. Launch the latest Operator App on the PC and start the server.
    

3. Clean the lenses and all external cameras using a microfiber cloth.
    

4. Turn on all headsets (press and hold the power button for 4–5 seconds).
    

5. Launch the Laser Limbo app on each headset.
    

6. Use the "Auto Join" button in the headset to connect to the server.
    

7. Perform a re-calibration (via in-game menu, press the left menu button).
    

8. Keep headsets turned on and connect them to the charging cable in an upright position.
    

 

Before Each Session (Onboarding)

1. Welcome the group.
    

2. Play the onboarding video on the TV (about 5 minutes before the session starts).
    

3. Briefly explain controllers and game modes; answer any questions.
    

4. Ask the group to line up on the playfield, not in the waiting area.
    

5. Insert the batteries into the headsets and connect the cable (very important!).
    

6. Briefly check if the mapping is accurate.
    

   • If not: perform a re-calibration.
      

7. Put on headsets one by one (Setup: BoboVR head strap without light blockers):
   a. Pull the head strap down to the neck.
   b. Headset should not sit too close to the face.
   c. Display must sit straight.
   d. The focal point is in the lower third of the lens – not the center.
    

8. Set "Drone Waves" game mode in the Operator App for the first round
    

9. Send ready players to the spawn point to let the match start.
    

10. Change maps and game modes at will during the session.
     

Optional: In the statistics panel (top right, second tab), click “Clear”.
Alternatively: use “End Session” followed by “New Session” to reset statistics.
 

 

After Each Session (Offboarding)

1. Adjust the last match so that it ends 2–3 minutes before the session ends (to allow time for headset return).
    

2. Clean all headsets – Do not use disinfectant on the lenses!
    

3. Replace batteries and charge the used ones.
    

Optional: Press “End Session” to display statistics and block further gameplay.
Note: Press “New Session” to remove the block and reset stats.
 

 

After the Day Ends

1. Clean all headsets.
    

2. Remove batteries from all headsets and charge them.
    

3. Turn off all headsets (press and hold the power button for 4–5 seconds).
    

4. Ensure all headsets are powered off.
    

5. Connect all headsets to the charging cables.
    

 

Setting Up the Spectator Headset

The spectator headset is not only for accompanying persons but also for checking if a player's mapping has shifted. Please check regularly.
Note: Mapping can also shift on the spectator headset.
 

1. Start the Laser Limbo app on the Quest.
    

2. If necessary, interrupt the auto-join loop by pressing the left menu button.
    

3. Go to the “Settings” menu.
    

4. Activate Spectator Mode.
    

5. In the “Join” tab, select Auto Join.
    

6. Position the headset to get the best overview of the playfield.
    

 

Common Problems & Solutions

 

Mapping is misaligned (vests don't sit correctly)

1. Take the player's headset.
    

2. Press the left menu button.
    

3. Select Re-Calibration.
    

 

Mapping keeps shifting despite re-calibration

1. Take the player's headset.
    

2. Press the right menu button to open the Quest OS.
    

3. Go to “Settings” → “Privacy and safety” → “Device permissions”.
    

4. Select Clear physical space history and confirm.
    

5. Press “Resume” to return to Laser Limbo.
    

6. Perform re-calibration again.
    

 

Mapping keeps shifting and headset shows black screen with “Tracking lost”

• Turn off the headset (press and hold power for 4–5 seconds).
   

• Restart the headset, open Laser Limbo, and log in again.
   

 

Black screen with three dots / real world visible but no menu

• Briefly press the Quest power button and select Cancel.
   

• If that doesn't help: restart the headset.
   

 

Critical Bugs – One Player Affected Only

Method 1:

• In the Operator App, go to the Match Panel (top right), select the player.
   

• Click the “X” to kick them.
   

• The player should automatically log in again.
   

Method 2 (if Method 1 fails):

• Take the player’s headset.
   

• Quit and restart Laser Limbo.
   

• The player should automatically log in again.
   

Method 3 (if Method 2 fails):

• Restart the headset.
   

 

Critical Bugs – All Players Affected

• Completely close the Operator App and restart it.
   

• Log in again and start the server.
   

• All players should automatically log back in.
   

 

Round Does Not Start Automatically / Extra Player in Scoreboard

• Put on the spectator headset.
   

• Press the left menu button → select Exit.
   

• The spectator headset should automatically log in again.